Pricing

Try AssistHub free for 14 days - no strings attached.
We want you to love it!

App Messaging, Live Chat

$20 agent/month

  • Live Chat - web chat widget
  • Messaging app integration
  • Send actions, buttons, files to messengers
  • Full integration with support desk
  • Rich messaging, attachments
  • Move conversations between channels
  • Escalation to voice
  • Integration with Zendesk (Salesforce and Desk.com coming soon)
  • Agents use existing familiar ticket-based workflows
  • Access to all helpdesk features
  • Leverage metrics and reporting of existing helpdesk
  • SMS texting
  • MMS support
  • Phone number for SMS/MMS

Basic SMS, Live Chat

$30 agent/month

  • Live Chat - web chat widget
  • Messaging app integration
  • Send actions, buttons, files to messengers
  • Full integration with support desk
  • Rich messaging, attachments
  • Move conversations between channels
  • Escalation to voice
  • Integration with Zendesk (Salesforce and Desk.com coming soon)
  • Agents use existing familiar ticket-based workflows
  • Access to all helpdesk features
  • Leverage metrics and reporting of existing helpdesk
  • SMS - 500 msgs/agent, one phone number
  • MMS support
  • Phone number for SMS/MMS

Pro SMS, Messaging, Live Chat

$150 agent/month

  • Live Chat - web chat widget
  • Messaging app integration
  • Send actions, buttons, files to messengers
  • Full integration with support desk
  • Rich messaging, attachments
  • Move conversations between channels
  • Escalation to voice
  • Integration with Zendesk (Salesforce and Desk.com coming soon)
  • Agents use existing familiar ticket-based workflows
  • Access to all helpdesk features
  • Leverage metrics and reporting of existing helpdesk
  • SMS - 3,000 msgs/agent, one phone number
  • MMS support
  • Phone number for SMS/MMS

Pricing FAQ

What helpdesks are supported?

  • AssistHub will currently work with Zendesk and Desk.com, other integraions are coming soon.

How are SMS and text messages charged?

  • The SMS messages are charged based on usage, and there is a price per message. You will pay for usage separately.

    • Can I try AssistHub first?

    • Yes! We want you to love AssistHub, therefore you get a 14 days trial period to start with.

How soon after an upgrade can I use the new functionality?

  • Instantly. When you upgrade your plan, the changes are immediate, we will add the SMS usage to your bill later.

    • When I upgade the plan, is the functionality available for all agents?

    • Yes, all agents in your organizations will be able to use the same functionality.

      • Is support included in any of the plans?

      • Yes, of course! We are available to help at any time, it might take a few hours for us to get back to you.